The quick version
Freshsales is a well-built sales CRM. It has a strong sales-tooling angle: built-in phone, email sequences, lead scoring, and the broader Freshworks ecosystem.
Vigdis is more focused on the core CRM operating loop: records, deals, tasks, forms, inbox, API/Zapier-style integrations, quotes, orders, and dashboards. Calling and AI assistance are available by request, but they are not part of the default free product.
Pick Freshsales if you want a packaged sales stack with phone and sequences. Pick Vigdis if you want a faster, cleaner CRM that does not make every team work like an outbound sales floor.
Pricing
Freshsales pricing is tiered. The useful sales features tend to appear as you move up the plan ladder: sequences, advanced automation, AI scoring, multiple pipelines, and reporting depth.
Vigdis keeps the core CRM free during early access, with simple per-seat pricing planned. Advanced modules like AI assistance and calling are handled by request while we learn what teams actually need.
Features
Contacts and companies
Both handle contacts, companies, custom fields, and activity history. Freshsales has a polished sales timeline. Vigdis gives you flexible records, saved views, duplicate detection, comments, tasks, and related data without a sales-only frame.
Deals and pipeline
Freshsales has visual pipelines, deal values, sales-specific reporting, and more mature pipeline depth. Vigdis has kanban and list workflows, filters, bulk actions, stage actions, follow-up tasks, quotes, orders, and stats. It is built for relationship work that may include sales, not only sales.
Phone and calling
Freshsales makes phone a first-class built-in sales feature. Vigdis calling is available by request for teams that need it, because telephony usually needs real setup: providers, numbers, routing, review, and permissions. We would rather configure that honestly than hide it behind a checkbox.
Freshsales wins on outbound email sequences and tracking. Vigdis has inbox, comments, mentions, notifications, and record-linked communication. If email cadence automation is your main workflow, Freshsales is ahead.
AI
Freshsales has Freddy AI for scoring and sales assistance on higher tiers. Vigdis AI assistance is available by request. The default product is not priced or positioned around AI.
Automation
Freshsales has mature workflow automation. Vigdis workflows are coming soon and are aimed at practical CRM triggers: record changes, stage moves, forms, and integration events.
Where Freshsales wins
- Built-in phone. If you need phone as a default sales feature, Freshsales is strong.
- Email sequences. Outbound sales teams will care about this.
- Sales AI. Lead scoring and recommendations are part of the Freshsales sales stack.
- Freshworks ecosystem. Freshdesk and the wider suite connect naturally.
- Maturity. It is a polished product with years of sales CRM iteration.
Where Vigdis wins
- Speed and clarity. Vigdis keeps the interface close to the work: records, views, tasks, deals, and dashboards.
- Broader CRM shape. It handles relationship management, follow-ups, forms, orders, quotes, and reporting without forcing a strict sales-tooling model.
- Cleaner core pricing. The core CRM is not built around climbing a feature ladder.
- Flexible data. Custom entities, fields, relationships, saved views, and filters are core to how the product works.
- No pretend simplicity. Advanced AI and calling stay optional because they are not simple for every team.
The bottom line
Pick Freshsales if you need built-in phone, email sequences, sales AI, and a conventional sales CRM package.
Pick Vigdis if you want an efficient CRM for customer work across records, tasks, deals, capture, integrations, and reporting - with advanced modules available when they make sense.
Freshsales is a good product. Vigdis is not trying to clone it. We are building the CRM for teams that want fewer sales-suite assumptions and more useful day-to-day flow.